Prism

Terms of service

Last updated: July 2, 2026

These terms of service (“Terms”) govern your access to and use of Prism, a data standardization platform that maps inconsistent text values in your data to canonical names (the “Service”). Please read these Terms carefully before using the Service.

1. Acceptance of terms

By creating an account, accepting a workspace invitation, or otherwise accessing or using the Service, you agree to be bound by these Terms and our privacy policy. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization. If you do not agree to these Terms, do not use the Service.

2. Description of the service

Prism connects to data sources you designate — including your Snowflake data warehouse and Google Sheets — using credentials you provide, and helps you standardize inconsistent text values into canonical names. Confirmed mappings are stored in a lookup table within your connected Snowflake environment and, depending on your configuration, may be written back to export tables or spreadsheets you control. The Service uses a third-party large language model provider — Anthropic by default, or OpenAI or Google if your workspace admin configures one — to propose groupings and canonical names for the data values you submit for standardization.

3. Customer data and credentials

You retain all right, title, and interest in the data you connect to or process through the Service (“Customer Data”). You grant us a limited license to access, process, and store Customer Data solely to provide and improve the Service for you.

  • You are responsible for the credentials you provide (Snowflake credentials, Google account authorization) and for ensuring you are authorized to connect the data sources you configure.
  • Stored credentials are encrypted at rest by the application. Data values sent for classification are transmitted to our subprocessors as described below; your credentials are never sent to the language model provider.
  • You are responsible for the accuracy and lawfulness of Customer Data, including ensuring it does not contain data you are not permitted to process.

4. Subprocessors

We use the following third-party subprocessors to provide the Service:

  • Snowflake — your connected warehouse stores mappings, run state, and pipeline configuration. Data resides in your Snowflake account, under your agreement with Snowflake.
  • AI provider (Anthropic by default; OpenAI or Google if your workspace configures one) — distinct data values (not credentials, and not full source rows beyond the values being standardized) are sent to the configured provider’s API to propose groupings and canonical names.
  • Google — used for sign-in (OAuth) and, when you connect them, for reading and writing Google Sheets you authorize.

We may update this list from time to time; material changes will be reflected in these Terms or the privacy policy.

5. Acceptable use

You agree not to:

  • Use the Service in violation of applicable law or third-party rights;
  • Connect data sources or provide credentials you are not authorized to use;
  • Attempt to probe, disrupt, or gain unauthorized access to the Service or its infrastructure;
  • Reverse engineer, resell, or sublicense the Service except as permitted in writing;
  • Use the Service to process data prohibited by our subprocessors’ terms.

6. Availability disclaimer

The Service is provided on an “as is” and “as available” basis. We do not warrant that the Service will be uninterrupted, error-free, or that proposed standardizations will be accurate or complete. Automated groupings are proposals — you are responsible for reviewing and confirming mappings before relying on them. We may modify, suspend, or discontinue features at any time.

7. Limitation of liability

To the maximum extent permitted by law, in no event will we be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, arising out of or related to these Terms or the Service, regardless of the theory of liability. Our aggregate liability under these Terms will not exceed the amounts you paid for the Service in the twelve months preceding the event giving rise to the claim.

8. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you materially breach these Terms and do not cure the breach within a reasonable period after notice, or immediately for serious violations. Upon termination, your right to use the Service ends; mappings and export tables stored in your own Snowflakeaccount or spreadsheets remain under your control. Sections that by their nature should survive termination (including ownership, limitation of liability, and governing terms) will survive.

9. Changes to these terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice, such as by updating the “last updated” date above or notifying you within the Service. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

10. Contact

Questions about these Terms can be sent to legal@prism.example.com.

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